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Article 1 – General Provisions

1.1 The purchase of our products online, as well as sales made through the website wellness-healthy.com, are subject to these general conditions.

1.2 These general conditions are accessible to customers on the website wellness-healthy.com via the “GTCS” tab on the homepage and on the summary page to which the customer is redirected before finalizing their order.

1.3 By purchasing one of our products or placing an order through the website wellness-healthy.com, the customer agrees to the general conditions.

Article 2 – Object

2.1 The website wellness-healthy.com offers dietary supplements, wellness products, and body care products. The company SAS TECH M.B (trade name: WELLNESS – HEALTHY) is an official representative of Partner.Co (ID Partner.Co: 7158213).

Article 3 – Conclusion of the Contract

3.1 The mere intention expressed by the customer to acquire an item for sale in the online store or to subscribe to our services, without implementing the ordering process provided by the site, does not create a contractual relationship.

The sales or service contract will only be perfected when the order has been placed by the customer and confirmed by wellness-healthy.com. The customer will receive an email confirming their order.

3.2 Anyone wishing to place an order must have full legal capacity to adhere to these general conditions and to conclude a sales contract.

By placing the order, the customer declares to be at least 18 years old and legally authorized to subscribe to our online services and purchase items through the website.

3.3 When paying by card, the customer guarantees that they are fully authorized to use the card and that it provides access to sufficient funds to cover all costs necessary for payment of the order.

3.4 The sales or service contract is concluded in French. The customer cannot invoke a lack of proficiency in the French language to obtain a waiver of the general conditions.

3.5 The ordering process consists of several steps:

1. The customer selects the item they wish to purchase and adds it to their cart;

2. They click on the “place my order” button;

3. They fill out the form indicating their details, namely, their first and last name, their home address, the delivery address if they are ordering an item, their telephone number for the carrier responsible for delivery, and their email address;

4. They choose their method of payment and fill out the form with their banking details, including the type of payment card, the card number, and the expiration date;

5. They are redirected to a page showing the details of their order;

6. They are asked to validate the data displayed on the screen or to correct it by clicking on the “modify my details” button;

7. They then validate their data, confirm that they have read the general terms and conditions of sale, and declare that they accept them;

8. They make the payment;

9. They receive an email confirming their order, a summary of their order, and the general conditions in a format that they can save and print.

3.6 Once the order has been placed, it is no longer possible to modify it or the applicable data.

3.7 SAS TECH M.B reserves the right to refuse the order for any reason.

3.8 If wellness-healthy.com refuses the order, it undertakes to refund the buyer within 7 working days of the order to the bank account linked to the card used for payment.

3.9 The item will be delivered and the services will be available online upon receipt of payment from the customer.

Article 4 – Price

4.1 The price of the ordered item is the one indicated on the website at the time of the order.

4.2 The price is indicated in euros and includes all charges. VAT is applicable according to the current rates.

4.3 Delivery charges are borne by the customer and are always indicated on the item order page.

Article 5 – Payment

5.1 The price of the order or the relevant item is payable in cash by one of the payment methods offered on the website on the day of placing the order.

5.2 Online payment is secure.

Article 6 – Delivery

6.1 Delivery of the ordered item or access to the ordered services will be made within the specified period on the order form, provided that the buyer’s data is correct.

6.2 Delivery of the ordered item will be made by one of the methods offered

on the website on the day of placing the order.

6.3 The validity of the data provided by the customer is their responsibility.

6.4 wellness-healthy.com is in no way responsible for damages related to late delivery or non-delivery.

6.5 The website seller is not responsible for damages occurring during transport.

6.6 Delivery times are 2 to 5 working days or more depending on the delivery country.

6.7 The carriers are DHL – CHRONOPOST/DPD – GLS. They depend on the customer’s geographical location.

6.8 Delivery costs depend on the customer’s geographical location and are calculated on the “Payment” page.

Learn more about delivery

Article 7 – Right of Withdrawal

7.1 The customer has the right to exercise their right of withdrawal, without having to justify it, within thirty (30) days following the physical receipt of the product(s) (45 days for Slenderiiz Day and Night Drops).

7.2 The refund (minus the initial shipping costs) will be made using the payment method used for the original transaction. In any case, this refund will not result in any additional cost to the customer.

7.3 It is reminded to the customer that in case of withdrawal after the product has been used, the customer is obliged to cover any loss of value of the product caused by any handling beyond what is necessary to ascertain the nature, characteristics, and functioning of the product.

According to the European Commission, this corresponds to the way in which a consumer can handle goods for sale in a physical store.

7.4 In case of withdrawal by the customer, the customer is obliged to return the product by mail or in person to the following address: Green Logistics Groningen B.V. c/o Partner.co, Albert Harkemaweg 66, 9831 TA Aduard, Netherlands, without undue delay and, in any case, no later than thirty (30) days after informing the Company of the customer’s decision to withdraw. The customer is considered to have complied with this deadline if they send the ordered products before the end of the 30-day period.

7.5 In case of withdrawal, the customer is obliged to bear the direct costs of returning the product.

7.6 The Company may delay the payment of the refund until it has received the ordered product(s) or, if this event occurs earlier, until the customer has provided proof of shipment of the product(s).

7.7 Promotional items and some specialized items may have more restrictive return conditions.

Article 8 – Compliance, Warranty, and Hidden Defects

8.1 Ordering an item from the store

SAS TECH M.B guarantees that the delivered item is compliant with the item ordered and meets the normal expectations that the customer may have considering its specificities.

The item will be deemed accepted by the customer if no objections are raised within 8 days of receipt.

Any objection relating to the authenticity of the delivered item must be made without delay and, at the latest, within two months from the day the customer discovered the defect.

If the customer has not denounced the authenticity defect within two months from the day they discovered it and within one year of receiving the item, they will no longer be able to invoke it.

The invoice or order serves as a warranty.

Any objection of any kind must be addressed to the following email address: contact@wellness-healthy.com

Article 9 – Force Majeure

In case of force majeure, the company SAS TECH M.B is authorized to suspend its obligations for the duration of the force majeure.

Article 10 – Amendment of the General Terms and Conditions of Sale

The applicable general terms and conditions of sale are those in force at the time the order was placed by the customer.

Article 11 – Liability for Site Use

12.1 The site host cannot be held liable to anyone and in any way for damages attributable to the use of its website or any other site accessible via links and hyperlinks.

12.2 The site host cannot be held responsible for the content of a linked site or for any product referenced by the linked site.

Article 13 – Applicable Law

13.1 The sales contract is governed by French law.

13.2 Disputes arising from the order are subject to French law.

Article 14 – Competent Jurisdiction

Disputes arising from orders made under these general terms and conditions of sale shall be submitted to the Belgian courts, to the exclusion of any other court.

Article 15 – Intellectual Property

15.1 The content of the website is the property of the site host and is protected by French, European, and international laws on intellectual property.

Website Host: Kinsta Inc. – 8605 Santa Monica Blvd #92581, West Hollywood, CA 90069 – United States of America

15.2 Any total or partial reproduction of the content of the website is strictly prohibited.

Company Name

SAS TECH M.B: simplified joint-stock company.

Trade Name: WELLNESS – HEALTHY

Share Capital: €5,000

Address: 66 Rue du Moulin, 62130 Pierremont – PAS-DE-CALAIS

Email: contact@wellness-healthy.com

Website: wellness-healthy.com