General Terms and Conditions of Sale

 

Company name

SAS TECH M.B: simplified joint stock company.

Trade name: WELLNESS – HEALTHY

Share capital: 5.000€.

Address: 66 Rue du Moulin, 62130 Pierremont – PAS-DE-CALAIS

Email: contact@wellness-healthy.com

Website: wellness-healthy.com

Article 1 – General provisions

1.1 The purchase of our products online, as well as sales made through the wellness-healthy.com website are subject to the present general conditions.

1.2 The present general conditions are accessible to customers on the wellness-healthy.com website via the “Terms and Conditions” tab on the home page and on the summary page to which the customer is redirected before finalising his order.

1.3 By purchasing one of our products or by placing an order through the wellness-healthy.com website, the customer accepts the general conditions.

Article 2 – Purpose

2.1 The wellness-healthy.com website offers food supplements, wellness products and body care products. The company SAS TECH M.B (trade name: WELLNESS – HEALTHY) is an official representative of ARIIX (ARIIX ID: 7158213).

Article 3 – Conclusion of the contract

3.1 The simple desire of the customer to acquire an item for sale on the website shop or to subscribe to our services, without implementing the ordering process provided by the website, does not create a contractual relationship.

The contract of sale or services shall only be perfected when the order has been placed by the customer and confirmed by wellness-healthy.com. The client will receive an e-mail confirming the order.

3.2 Any person wishing to place an order must have full legal capacity to adhere to these general conditions and to conclude a sales contract.

By placing the order, the customer declares that he or she is at least 18 years old and legally entitled to subscribe to our online services and to purchase items through the website.

3.3 When paying by card, the customer warrants that he/she is fully entitled to use the card and that the card provides access to sufficient funds to cover all costs necessary to settle the order.

3.4 The contract of sale or provision of services is concluded in French. The customer may not invoke the lack of proficiency in the French language as a reason for deviating from the general conditions.

3.5 The order procedure consists of several steps:

1. The customer chooses the article he/she wishes to purchase and places it in his/her shopping basket;

2. He/she clicks on the “place my order” button;

3. 3. He fills in the form with his name and surname, home address, delivery address if he orders an item, telephone number for the carrier responsible for delivery and e-mail address;

4. He chooses his payment method and fills in the form relating to his bank details and in particular the type of payment card, the card number and the expiry date;

5. He/she is sent to a page containing the details of his/her order;

6. He/she is invited to validate the data that appears on the screen or to correct it by clicking on the “modify my details” button;

7. He/she then validates his/her data, confirms that he/she has read the general sales conditions and declares that he/she accepts them;

8. He/she makes the payment;

9. He/she receives an e-mail confirming his/her order, a summary of his/her order and the general conditions in a format that he/she can save and print.

3.6 Once the order has been placed, it is no longer possible to modify it or to modify the applicable data.

3.7 SAS TECH M.B reserves the right to refuse the order for any reason whatsoever.

3.8 If wellness-healthy.com refuses the order, it undertakes to reimburse the buyer within 7 working days of the order to the bank account linked to the card used to make the payment.

3.9 The article will be delivered and the services will be available online after receipt of payment from the client.

Article 4 – Price

4.1 The price of the ordered article is the one mentioned on the website at the time of the order.

4.2 The price is mentioned in euros and includes all charges, “VAT not applicable – article 293 B of the CGI”.

4.3 Delivery costs are at the customer’s expense and are always mentioned on the order page of the article.

Article 5 – Payment

5.1 The price of the order or of the item concerned is payable in cash by one of the means of payment offered on the site on the day the order is placed.

5.2 Online payment is secure.

Article 6 – Delivery

6.1 The delivery of the ordered article or access to the ordered services is carried out within the period specified on the order form, provided that the buyer’s details are correct.

6.2 The delivery of the ordered article is carried out by one of the methods offered on the site on the day the order is placed.

6.3 The validity of the data provided by the client is the responsibility of the client.

6.4 wellness-healthy.com is in no way responsible for damage caused by late delivery or non-delivery.

6.5 The seller of the website is not responsible for damage during transport.

6.6 Delivery times are 2 to 5 working days.

6.7 The carriers are DHL – CHRONOPOST/DPD – GLS. They depend on the geographical location of the customer.

6.8 Delivery costs depend on the geographical location of the customer and are calculated on the “Payment” page.)

Article 7 – Withdrawal

7.1 The customer is entitled to exercise his right of withdrawal, without having to justify himself, within thirty (30) days following the physical receipt of the goods.
(30) days following the physical receipt of the product(s).

7.2 The refund will be made by the same method of payment used for the original transaction. In any event, this refund shall not give rise to any additional costs for the customer.

7.3 The customer is reminded that in case of withdrawal after the product has been used, the customer is obliged to cover any loss of value of the product caused by any handling beyond what is required to ascertain the nature, characteristics and functioning of the product.

According to the European Commission, this corresponds to the way in which a consumer may handle goods on sale at a point of sale.
goods on sale in a physical point of sale.

7.4 In the event of withdrawal by the customer, the customer is obliged to return the product by post or in person to the following address Green Logistics Groningen B.V. c/o Ariix, Albert Harkemaweg 66, 9831 TA Aduard, the Netherlands, without undue delay and in any case not later than thirty (30) days after informing the Company of the customer’s decision to withdraw. The client shall be deemed to have complied with this period if it sends the ordered products before the end of the 30-day period.

7.5 In the event of withdrawal, the client is obliged to pay the direct costs of returning the product.

7.6 The Company may delay payment of the refund until it has received the product(s) ordered or, if this event occurs earlier, until the customer has provided proof of shipment of the product(s).

7.7 The customer is informed that for reasons of health and hygiene, the right of withdrawal cannot be exercised for products of the NUTRIFII, SLENDERIIZ, PURITII, REVIIVE, PRIIME or LUCIM ranges that have been opened by the customer after delivery.

These products cannot be returned.

Article 8 – Conformity, Warranty and Hidden Defects

8.1 The order of an article from the shop

SAS TECH M.B guarantees that the article delivered conforms to the article ordered and meets the normal expectations that the customer may have of it given its specific characteristics.

The article is considered to be approved by the customer if he has not issued a complaint within 8 days of its receipt.

Any dispute regarding the authenticity of the delivered article must be formulated without delay and at the latest within two months from the day on which the customer has noticed the defect.

If the customer does not report the lack of authenticity within two months of the day on which he/she noticed the defect and within one year of receipt of the article, he/she will no longer be entitled to claim this.

The invoice or order form shall serve as a guarantee.

Any dispute of any nature whatsoever must be sent to the following e-mail address: contact@wellness-healthy.com

Article 9 – Force majeure

In case of force majeure, SAS TECH M.B is entitled to suspend its obligations for the duration of the force majeure.

Article 10 – Modification of the general sales conditions

The applicable general sales conditions are those in force at the time the order was placed by the customer.

Article 11 – Liability related to the use of the site

12.1 The site host may not be held liable to anyone in any way whatsoever in the event of damage attributable to the use of its website or any other site accessible via links and hyperlinks.

12.2 The site host cannot be held responsible for the content of a linked site or for any product referenced by the linked site.

Article 13 – Applicable law

13.1 The sales contract is governed by French law.

13.2 Any disputes arising from the order are subject to French law.

Article 14 – Competent jurisdiction

Any disputes to which the orders concluded in application of these general conditions may give rise shall be submitted to the Belgian courts to the exclusion of any other jurisdiction.

Article 15 – Intellectual property

15.1 The content of the website is the property of the website host and is protected by French, European and international laws on intellectual property.

Site host: 1&1 IONOS SARL (7, place de la Gare, BP 70109, 57200 Sarreguemines Cedex, 431 303 775 RCS Sarreguemines, tel: 0970 808 911, info@IONOS.fr)

15.2 Any total or partial reproduction of the content of the site is strictly forbidden.